
General Maintenance
General tool maintenance should be performed every six months, or more frequently if
subjected to heavy use. General maintenance should only be performed by an
authorized ITW Ramset distributor. General tool maintenance includes complete
disassembly, inspection, cleaning, repair, and testing.
2.2.2 Service Assistance
Service assistance is available during regular working hours 8:00 a.m. to 4:30 p.m.
EST by calling (412) 369-9199 x 240. Please have available the Portamark serial
number.
If the equipment needs to be returned to the factory, obtain a Return Material
Authorization number PRIOR to shipping. Include the RMA number on shipping labels
and all correspondence.
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